Hoover Powerscrub XL Pet Carpet Cleaner
$189.99
$239.99
21% off
Reference Price
Condition: New
Style: Powerscrub XL Pet
Top positive review
112 people found this helpful
Cleans well, but even more importantly, cleans UP well
By Random Haiducul on Reviewed in the United States on May 25, 2025
I am really impressed with this carpet cleaner. Not only does it do the job of cleaning, but a lot of reasonable thought has gone into how this is going to be used, and how the end user needs to interact with it. First, assembly is a breeze; I had it up and running 10 minutes after it arrived. You need a Philips head screwdriver for two screws and that's it. Second: it really cleans well. I emptied several tanks of nasty brown water from carpets that looked pretty clean to the eye. The included shampoo has a pleasant odor that dissipates quickly as it dries. The suction is really good, although you will want to take your time and watch whether water is still coming up before you stop, which is easy, because they made the waste water tank clear and gave you a straight shot to see where the water being pulled out of the carpet is coming up into the tank. My low pile wool carpets were dry to the touch 3-4 hours after being cleaned; my deep fiber nylon carpet is taking a bit longer. Third: the entire assembly cleans up really well. Every bit of this device that handles water, especially the waste water, comes apart easily and smoothly so it can be cleaned. I was incredibly impressed. The only wet part you can't get to are the lines that run the cleaner or the rinse water to the head of the vacuum. That should be fine, since they shouldn't be in contact with waste. But the entire suction head of the device lifts away with a single release lever, the waste tank splits in half, with enough access to get to all parts of it, and the filters are all easy access. This is wonderful, because a thorough cleaning and drying after use is how you prevent mildew, which is the bane of any cleaning device that uses water. It is not a light piece of equipment, but that is actually a good thing. The head stays down no matter how far away from yourself you push it, which is good when you are trying to reach a place but you don't want to step in the wet carpet you just shampooed. I had the best of intentions of planning out my cleaning pattern, but inevitably there was a bit that go left out, or needed another run to help dry it, and it is nice that the weight of the head stays down so that it maintains suction at all times. It is also pretty big -- it is bigger than any other cleaning device in my home. If you live in a small apartment, say with just one closet to store your regular vacuum cleaner, mop, and other things, this beast is going to evict everything else. And you can't let that happen -- you do need to vacuum your carpets before you use this guy -- it uses very narrow suction to get the water back out of your carpet, so if you have long pet hair, long human hair, heavy dirt, or similar, it could clog it up. While it does clean out nicely, its going to be a long day if you have to stop every 5 minutes to remove a wet lump of afghan hound hair. And a final tip: when you go to remove the tanks, or when you are starting to clean it so you can put it away, I recommend moving to a hard surface, like kitchen tile. It uses water, it is going to leak some of that water when you take it apart. The waste water tank doesn't leak, but there is likely to be a little bit of dirty water that comes back out of the nozzle. And there is going to be a little clean water where the clean water tank sits. I found I could handle everything with just one-half of a paper towel, so it is pretty minor. But better and easier on tile than on your freshly cleaned carpet.
Top critical review
5,843 people found this helpful
Company is oblivious to the issues with SpinScrub Brushes
By BayAreaBiker on Reviewed in the United States on March 18, 2017
Initial reaction when I had first received this Carpet cleaner, was pretty good. Opened the box, only thing I had to assemble was the handle and it was ready to go. Most of the 5-Star reviews have covered the good part of its functioning. I will highlight what they may not have experienced yet. The SpinScrub brushes makes the spinning action using a turbine mechanism. This turbine has cheap parts and it starts rusting as soon as it comes in touch with water, which could happen right after the first wash. This issue has been widely reported in Hoover's other models as well, and yet Hoover's clueless Engineering team is unable to change the design or the parts and keeps on using non-stainless steel and cheap parts which seize to operate, right after they come in contact with water and rust. Check the following link on Amazon Q&A where a user has asked a question after his or her machine stopped working: https://www.amazon.com/Brushes-not-spinning-something-internally/forum/Fx23UOVL4I8KXTK/Tx26GM4WHEYHZHV/1?asin=B00009R66F When I experienced this issue as I was getting ready to use the machine, I did an online search and numerous videos on how to fix the Hoover carpet cleaner's turbine mechanism. It's just been a year and have used the cleaner twice. I am very handy with fixing things. So, I thought, I will give it a try before calling Hoover for warranty claim. In my case though, it won't fix as the shaft between two bearings is completely rusted and jammed. The bearings are rusted too, tried using WD-40 and tried to move the part but it won't budge. I have now sent a message to Hoover Support, let's see how quickly they can have it fixed. I will come back and update the review accordingly. ----- Update as of May 4th ----- My machine was still under warranty. I had contacted the Hoover Support via email but they refused to send the affected part and instead referred to me to their authorized service center. I tried to reason with them that it's waste of time for me drive about 11 mi to take the machine for a problem which I have already diagnosed. They refused and reiterated to take it to authorized service center. I had eventually taken the machine last week to service center. The service center folks were very receptive and told me that this is a common problem but good for their business. Warranty or not, they get paid either way. Service Center had called me last Saturday that they had replaced the part under warranty. I just need to now pick it up. ----- Update as of May 6th ----- I picked up the machine today and it has a new turbine that rotates the SpinScrub brushes. This repair was done under warranty but I am concerned that warranty would soon expire. So, I asked the service tech about what options I have when (not if) it happens again. He told me that the part is about $30 and their service fee for changing the part is $20. So, I will be looking at $50 expense every time this part needs replacement as the company WILL NOT ship the part directly to consumer even if they could handle the repairs themselves. An additional fact to keep in mind before you pick this cleaner.
Sort by:
Filter by:
Sorry, no reviews match your current selections.
Try clearing or changing some filters.Show all reviews
Show more reviews