Elite Gourmet Long Slot 4 Slice Toaster

Randy K said it best....I read reviews....but I guess I read more of the good reviews and not enough of the not so good ones...as that is what we are experiencing... We kept trying different times/options to no avail...back to Amazon it goes and on to try to find a new toaster. Not sure how there are so many good reviews...unless it is only when you are using a larger piece of bread...but that is the main reason I bought this toaster! Sourdough bread... "With all the great reviews, I really wanted to like this product. It fit where we wanted to store it and it looks nice. Unfortunately, that is all I can say that is good about it. In testing it for the first time, I noticed that the toasting elements were not getting uniformly hot (see photos). You can see in the photos that many of the wire segments are not red, which means they are not getting hot enough to toast those areas of the bread. We thought we would try this out for a few days and could not find a setting that would toast the bread but without scorching it in spots. Sadly, we could not find such a setting. We have used it every day since we received it. While it is a nice looking product, it has failed in its primary job which is "toaster". I cannot tell whether this is a result of poor design, poor quality control or both. Either way we will keep looking for a different solution. I am returning this one for a refund."