H2O X5 Steam Mop with Dualblast Head
$87.99
$189.99
54% off
Reference Price
Condition: New
Color: Green
Top positive review
8 people found this helpful
Really great product
By Atusa J. Stoehr on Reviewed in the United States on November 26, 2024
I have used this a couple times and I am very well pleased with how well this mop really works. I like the fact that I don’t have to use chemicals anymore. The steam cleans my floors really well. I am extremely pleased with this product and I got a really good deal when it was Amazon prime deal back in October. I know I’m gonna get a lot of use out of this this dual blast steam mop. I like the handy carrying bag that I can put all my accessories in. It came very well packaged. Thank you Amazon for great service, and fast delivery.
Top critical review
93 people found this helpful
DO NOT PURCHASE THIS ITEM FAILS WITHIN 90 DAYS! VERY BAD CUSTOMER SERVICE!!!!
By Boa Aaa on Reviewed in the United States on November 15, 2022
The H20 HD 5 IS A BIG FAT FAIL! I purchased this product 8/1/2022. Thane Direct the info-commercial company has deplorable customer service! My product is under warranty and is only 90 days old. It failed completely after only 90 days. Used this product only four times in 90 days and it just stopped working altogether. No more steam! No explanation from the company. No interest in resolving the issue. Emailed Customer Support for Warranty and Help Desk more than SIX Times!!! No willingness to resolve this matter. They also want you to pay for them to ship you a part. I was willing to pay the fee but they don't have a method to pay with a credit card if you don't use paypal. I asked them to ship it collect. They failed to respond or reply to my emails. NO phone number works. You call the 800 number listed on the Terms/Conditions and it fails to work. DO NOT BUY THIS PRODUCT IT IS DESIGNED TO FAIL WITHIN 90 DAYS. THANE APPARENTLY HAS NO INTEGRITY AND IS UNWILLING TO HONOR THE WARRANTY OF ONE YEAR! DO NOT BUY! H20 HD is a waste of money! DO NOT purchase unless wasting your money matters not! Also, Amazon sucks with their AI systems that use foreign call centers with no ability to transfer to the US. Amazon is too big to care and has moved so far away from Customer Service that it is a despicable enterprise. The hedge funds out there should design a company to compete and kill Amazon's business for all of its arrogance and unwillingness to serve the very customers that helped build its success.
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Really great product
By Atusa J. Stoehr - Reviewed in the United States on November 26, 2024
Verified Amazon Purchase
I have used this a couple times and I am very well pleased with how well this mop really works. I like the fact that I don’t have to use chemicals anymore. The steam cleans my floors really well. I am extremely pleased with this product and I got a really good deal when it was Amazon prime deal back in October. I know I’m gonna get a lot of use out of this this dual blast steam mop. I like the handy carrying bag that I can put all my accessories in. It came very well packaged. Thank you Amazon for great service, and fast delivery.
Just what I needed
By T. ness - Reviewed in the United States on April 13, 2025
Verified Amazon Purchase
So far so good. I cleaned my grill with this and it got all the burnt on grease off. I also did my windows which were a little harder to do without streaking, but overall with a paper towel, came out looking really good. I also did my floor and it looks amazing and is not sticky or streaked. I love it so far and will use it a lot. I like the fact that you can buy extra cleaning pads so we can dedicate pads for certain tasks only. Overall a good value if you can get it on sale.
Nice attachments, heats fast, lots of steam, the handle could be sturdier.
By BKM - Reviewed in the United States on March 25, 2025
Verified Amazon Purchase
The steamer is easy to assemble and use. The attachments seem to be quality and workable. I filled the reservoir with distilled water and steam mopped our kitchen floor. I was impressed with how fast the unit heated and it did create a generous amount of steam and cleaned well. My only concern is the handle is perhaps flimsy for some. I had to choke up on the handle to swing the mop head side to side. I think it would be a workout to do a large room with carpet. All in all, we are looking forward to using the other attachments and our hardwood floors.
Easy to Use
By Weeda - Reviewed in the United States on April 24, 2025
Verified Amazon Purchase
Cleans very easily. No chemicals just straight steam. These are before and after vent in kitchen
DO NOT PURCHASE THIS ITEM FAILS WITHIN 90 DAYS! VERY BAD CUSTOMER SERVICE!!!!
By Boa Aaa - Reviewed in the United States on November 15, 2022
Verified Amazon Purchase
The H20 HD 5 IS A BIG FAT FAIL! I purchased this product 8/1/2022. Thane Direct the info-commercial company has deplorable customer service! My product is under warranty and is only 90 days old. It failed completely after only 90 days. Used this product only four times in 90 days and it just stopped working altogether. No more steam! No explanation from the company. No interest in resolving the issue. Emailed Customer Support for Warranty and Help Desk more than SIX Times!!! No willingness to resolve this matter. They also want you to pay for them to ship you a part. I was willing to pay the fee but they don't have a method to pay with a credit card if you don't use paypal. I asked them to ship it collect. They failed to respond or reply to my emails. NO phone number works. You call the 800 number listed on the Terms/Conditions and it fails to work. DO NOT BUY THIS PRODUCT IT IS DESIGNED TO FAIL WITHIN 90 DAYS. THANE APPARENTLY HAS NO INTEGRITY AND IS UNWILLING TO HONOR THE WARRANTY OF ONE YEAR! DO NOT BUY! H20 HD is a waste of money! DO NOT purchase unless wasting your money matters not! Also, Amazon sucks with their AI systems that use foreign call centers with no ability to transfer to the US. Amazon is too big to care and has moved so far away from Customer Service that it is a despicable enterprise. The hedge funds out there should design a company to compete and kill Amazon's business for all of its arrogance and unwillingness to serve the very customers that helped build its success.
It works great but…
By dryeyes - Reviewed in the United States on August 15, 2023
Verified Amazon Purchase
I ordered the premium package H2O mop X5 with extra microfiber pads, a carrying strap, and all the attachments. The pads and attachments are fantastic, I highly recommended them. The carrying strap is very useful to sling the base over your shoulder while cleaning with just the base. Now as far as the steam cleaning and the mop itself as a whole. I’ve used it for the past two days all over my house. I love how it cleans and gets into crevices you can't normally get to, it's so satisfying. The base itself is lightweight and has a completely AKWARD design. Wait for the redesign!! I used the mop today, it works great. It feels about as sturdy as the store-brand dust mops, the ones that screw together in sections. This is possibly worse. It’s made of cheap hollow plastic. I understand the review I read about the handle snapping in half. I'm vertically challenged (5’3”) and I felt like it might snap. I can only imagine normal-sized adults pushing with any weight at all would definitely snap. It's a mixed bag with this mop. If you can overlook the cheap materials used in the design, the cleaning performance might outweigh the fact you might break the handle at any moment. I've only had it for 2 days so I can't speak to the longevity of it as a whole. I would suggest only using distilled water the chemicals and hard water from tap water will clog the steamer. I learned that the hard way with my first steamer.
Steam cleaner
By sharon kay swartz - Reviewed in the United States on March 19, 2025
Verified Amazon Purchase
Just got this and husband had to use it. It cleaned the wood floors great the dirt ground in is gone. He is amazed how well it works. Use on med. steam and did the job well . He will be telling everyone about how well it works.
Love it!
By Marylu Erlandson - Reviewed in the United States on April 18, 2025
Verified Amazon Purchase
A little scary at first, but once I got the hang of it it was easy. My house is very clean. Thank you.
Works great!! Need extra pads.
By Amanda - Reviewed in the United States on April 6, 2025
Verified Amazon Purchase
It works but the for pad got a burn mark from the device, not sure if that's right. The brush melted on the first attempt. Wish it came with an extra floor pad. It does work well, and I love the handheld focused steam option. That's why I bought it and that works great!! Great value for the money. Cord length is fine. No smell.
Great steam
By Jackie Lane - Reviewed in the United States on March 13, 2025
Verified Amazon Purchase
The steam is great but the handle could be a little more solid!! it bends when i go back and forth!!
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