SMUG Home Office Ergonomic Desk Chair

This chair was very easy to install - all the tools, hardware and instructions came with the chair and were very simple to follow. No additional supplies were needed. Total unboxing and assembly took approximately 15 minutes. Unfortunately, once assembled there are a few issues with this chair that prompted my review: 1) The seat cushion has a very strong chemical smell that lasted for several days. 2) The casters do not roll well. They are so different from my prior chair that when I pushed my feet to wheel the chair backward I nearly toppled over because I expected it to roll much more smoothly. The chair is sitting on commercial grade, low-pile carpet tiles. Other rolling chairs do not have this issue on the same carpeting. 3) The seat base tilts slightly to the left. I have tried turning the wheel base and adjusting the base/gas lift but that does not seem to have made any difference. 4) It is difficult to reach the adjustment lever because the right arm is in the way. It is a bit easier to reach when the arm is folded in the upright position, but it is still awkward to access. Overall, I suppose if I expected a higher quality product I should have paid more.