Top positive review
105 people found this helpful
One of the Best Cheap Robot Vacuums
By Cerindippity on Reviewed in the United States on October 22, 2023
I just bought our third vacuum K2 vacuum to go into our addition. The first two were bought in 2021 and 2022 and are still working fine despite daily use. We have mostly hardwood floors and they are quiet and have good enough suction to keep our house clean with 2 dogs and 3 cats. We occationally need to break out the manual vacuum to get in the hard to reach spots but I have severe allergies and these work wonders with little effort on our part. These do have a hard time getting over taller transition pieces and tend to get stuck under our office chairs and other tight areas but overall at this price point you get plenty of bang for your buck. The newest K2 looks slightly different than our older versions, and it's clear they've made upgrades to their app since our first purchase. Something to note, the app requires 2.4 GHz WiFi, NOT 5.0. You will not get it to work if you're using your main home wifi which is almost certainly 5HHz. Most products like this use 2.4 GHz because it has a larger range at a slower internet speeds vs a smaller range at faster speeds at 5GHz, meaning the app functions better across larger homes/larger ranges. If you aren't able to use the app properly you need to set up a guest WiFi with 2.4 GHz. It took me about 10 minutes to download the app and get all three of our vacuums set up. It was a breeze, but only because I learned this recently for a different product and knew how to prevent issues going in. The app itself is easy to use, you can name your vacuums and set different schedules. It tells you the charge on each vacuum and when they last ran. It also has a find feature if your vacuum gets lost. You can set different suction powers on the app and cleaning modes as well. We have a vacuum on each story of our house and they have never gone down the stairs. That's been an issue with more expensive brands but never any of these guys, they seem have great sensors, even when dirty. Considering this is our third of this brand I'd say we're pretty happy with this product. It's cheap enough that if you're looking to get into the robot vacuum lifestyle it's not going to hurt your wallet. We've tried several more expensive brands that have died quickly but these things seem indistructable. If you're looking for a vacuum that works well for pet hair or hardwood floors, this little guy will do what you need without breaking the bank.
Top critical review
108 people found this helpful
completely dead with no response from the manufacturer
By Lisa on Reviewed in the United States on April 30, 2021
Updated Update: After 6 months the robot is completely dead. It doesn't turn on and it doesn't charge. The charging base has power and all the sensors are clean, but when the robot is on the base it does not charge. Fortunately OKP has a 1 year warranty and Amazon told me to contact them for a repair or replacement. Great, right? Apparently not, because OKP decided to not respond to my help request at all. Amazon followed up with me to see if they had fixed the issue and I told them they hadn't. So Amazon has offered me a partial refund. So I send the broken robot back to Amazon, they give me a partial refund, and I am left with nothing and am out $40. OKP doesn't back their warranty, and you can't get a full refund or replacement from Amazon after 90 days. There are many other reputable robot companies, but this is not one of them. ------------------------------------------------------------------------------------------------------------------------- Update: After using this for a few months now, I kind of hate this little robot. I'll be honest, the company advertises that if you leave a 5 star review they'll send you a free gift (which is actually illegal to do according to the FTC, and against Amazon policy). But I did leave a 5 star review and sent it to OKP, but never received a gift from them. I suspect most of the 5 stars are because of this bribe they're offering. Take them with a grain of salt, as I now know I should have done. Compared to my other robot vacuums, this one is the least effective. It's smaller, much lighter (the plastic housing feels thinner/cheaper), but also less powerful. It drives slower than my other robots and only lasts about 30 minutes, whereas my other robots will run for a couple of hours. It has different power settings and I keep it on the lowest power setting. If it's on high then it won't last 30 minutes. I find this robot is best suited to cleaning one small room, but it definitely can't handle an entire floor or even one large room. I'm using this one now in my small bedroom (10x11) and that's about all it can handle on one charge. I originally loved that it didn't have a brush roll, and that's why I bought it. Then I realized that I could just take out the brush rolls on my other robots and I'd end up with a more powerful version of this little guy that just works better. The biggest problem is that if it stays on the charging dock for too long, then it stops charging but the battery slowly drains. I was trying to use it once a week, and every time I tried to start it, it was completely dead (while still on the charger). To get it to work I have to take it off the charger, place it back on to get it to start charging again and then wait a couple of hours to start running it. If I don't run the robot the same day it goes on the charger, it doesn't retain enough battery to run. It's not really a hands off system since I have to plan out when I'm going to reset the charging and then time it out to come back to start the robot before it starts draining power again. It's incredibly frustrating. Do yourself a favor and buy a more expensive model that will just work whenever you need it to. -------------------------------------------------------------------------------------------------------------------------- Original review: Just got this robot and so far I'm pleased with it. I've had 3 other vacuum robots by other brands. This robot is smallest but the dirt chamber is the biggest My favorite part is that there is no brush roll. On one hand there's no brush to "scrape" dust off the floor. I don't have any carpets so that's not a main concern for me. But I have pets and long hair and I spend every day pulling hair out of my other robots. I love not having to deal with that with the OKP.
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