Ninja Pod & Grounds Single-Serve Coffee Maker

After unboxing and using several times, I can safely positively say, I do NOT like the grounds basket that comes with this. It's messy. Even though the mouth is wide enough for my scrubbrush to fit in it to clean it, there are the plastic separator parts that the grinds gather around, so it makes it hard to get it out initially. I have to use a spoon instead of just knocking it on the inside side of the garbage can. An extra step. It's just annoying and extra time and extra work. If you don't mind that, this might be the coffee maker for you. Also, when making the coffee, it starts a weird wooom woooooooooooom sound, not like any other coffee maker I've ever owned. It sounds sickly, like it's saying "ooooh gooooooood, I have coffeeeeeeee coming ouuuuut of meeeeeeee woOOOooom". It's a sad sickly sound. Kind of like a deep grinding whine. There's also the issue with the water measurements. I can't find consistency. I measure out 12 oz. water in a measure cup, pour it in, and I understand the grinds will take up some of the water, so I should get less out, but in fact, it puts out MORE than 12 oz.!!! I get a 14 oz. cup of coffee...but here's the catch, ....it's only SOMETIMES. Other times I've put in a measured 12 oz. and get 12 oz. out. I just don't understand what's going on with that. And random times, the display will beep at me to "add water" to the reservoir. I don't get it. Wondering if we got a lemon.....one that doesn't work right? I just didn't want to send it back for exchange, I guess I'm being lazy about it. So I will keep it and use it till it breaks or doesn't work properly anymore. I used the frother, and it does whip my heavy cream & sugar to make sweetened frothy milk, but it doesn't whip it into whipped cream, just frothy milk, like it's supposed to do. The frother is easy to clean. The reservoir is somewhat easy to clean other than some little silicon dome at the very bottom that seems to hold about a teaspoon of water, so you can never really get all water out. I don't like that. Stale water in the reservoir is nasty. And if you use soap, like Dawn dish detergent, inside the reservoir, plan on having soap remaining in that silicon dome at the bottom unless you stand there and rinse until the cows come home. Again, annoying and time consuming, but job gets done. I think Ninja could've and should've addressed these concerns/issues when designing this thing. I really like the Ninja brand manufacturer, and other appliances they make, but this coffee maker is just adequate. I absolutely LOOOOOVE the color though. I got Glacier Blue. It's so pretty!! My boyfriend is the one who uses this thing several times a day, daily. I get only some use out of it. My next use will be to make an iced coffee. That should be interesting!!!!! I'm just really frustrated with the inconsistency of the measurement of water, and the cleaning of the grounds basket. We don't do the pods thing in our household, too much plastic waste. I guess this is the trade-off.