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4.2 out of 5 stars

(NEW) Dyson Gen5detect Cordless Vacuum Cleaner

$659.99
$949.99 31% off Reference Price
Condition: New
Model: Gen5 Detect
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Top positive review
18 people found this helpful
If you are in the market for one of these, I'd highly recommend this one.
By Steven T on Reviewed in the United States on January 23, 2025
Now that I've had this and used it for nearly 6 months, I feel safe enough to provide a review. I read way too many forums and watched way to many videos before deciding on this brand and model. We already have a regular Miele regular plug-in vacuum, which is great quality and works well, but more cumbersome than something like this. Like many others, my hope was that the convenience of a cordless stick appliance that did hard floors and carpet, would mean using it more often, which would outweigh the fact that the plug-in vacuum was more powerful. So, if I was going to spend the money, I wanted to go all the way and give it the best shot at something I'd actually enjoy using. I can tell you now that I couldn't be happier! This thing is everything the reviews said it was and everything I hoped it would be. Aside from it being purple (my wife's favorite color), my wife is just as happy with it, even though she doesn't use it, if you catch my drift. I use it at least twice a week. It's kinda funny as I usually pull it out to do a quick clean of the kitchen floor, then do the hallway, then switch to the carpet attachment, and next thing I know I'd done most of the house. The built-in wand is great too! That was a key selling point for me and it was great to realize it wasn't just a gimmick. The only thing that might have been nice is a longer wand attachment, but to be honest, I've been fine with out it. I will say I am somewhat careful with it as it is just about all plastic. I fear that one good drop on a hard floor and I'll be looking for parts. Nothing has happened, though, and with normal use (not throwing it around), it seems well built and will withstand several years or use. One recommendation is to get an after market stand. I got the one from Haturi Vacuum Stand designed for this generation of Dysons. https://www.amazon.com/gp/product/B0D8HLHN8B?ie=UTF8&th=1. That meant no holes in the wall and was easier to find a good place the put it - and change my mind if I wanted to. It's been perfect. It's in a corner, but very easy to just grab and go anytime I want. The "detect" part of this, which is the light on the fluffy hard floor attachment works great, but is a double-edged sword. You probably didn't want to know how much stuff is down there, but it does work well. Emptying is a breeze. If you have pets, meaning hair, you may have to slide the thing back and forth a couple of times to clear the canister, but not a big deal. I've also taken the canister off as well as the inner metal filter to clean it all. This is very easy to do. The hepa filter being washable is great and easy to do as well. There is a larger version out there, but honestly this thing is top heavy enough as it is, so I wouldn't recommend the larger one unless you have a specific use case, like a very large home or something. On the topic of weight, it is heavier that all the other models, so be prepared, but it isn't all that bad. I'm an average guy and really have no problem using this for the 20-30 minutes it takes to do the whole house, including stairs and couch. On Auto, the battery lasts plenty long enough too, so there wasn't a need to get a second battery.
Top critical review
20 people found this helpful
The person who designed the docking system should be fired
By Kindle Customer on Reviewed in the United States on March 6, 2025
I just received a Dyson Gen5 Detect. The instructions show a wall plate, which screws into the wall, and a wall dock, which slides over the wall plate and “clicks” into place. The vacuum is placed in the dock. However, mine came with the wall plate installed in the dock, and I cannot separate them. After searching the Internet, I found that customers have complained about this issue for months. When I could not find a solution online at Dyson, I called Customer Service. The representative offered to send me a new part. I explained that a new part didn’t do me any good since I would have the same problem. I was then conveniently disconnected. So, I went online to see what others suggested. Customers suggest using two spoons or screwdrivers to pry apart the sides of the dock to separate the two pieces. However, it was noted that once the wall plate and dock are installed, there is a problem separating them. Again, customers – not Dyson - recommend taking a piece of wood, placing it under the dock, and hitting it with a hammer. To prevent using wood and a hammer to separate the two pieces, one customer suggested that when (if) you got the two pieces apart, you file down the “lugs” on the sides where it clicks into place. The vacuum came with several attachments. Perhaps Dyson should consider including spoons, a piece of wood, a hammer, and a file. If Dyson can’t develop something as simple as a docking system, I don’t have much hope for a complex vacuum. I have returned it to Amazon.

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