Top positive review
Excellent customer service
By Roxana Gianoli on Reviewed in the United States on May 2, 2025
I am very happy with the customer service at Airthereal Vac, I love the vacuum, unfortunately I had a problem with it and they tried to help me but since they couldn't solve the problem they send me a new vacuum. All this was resolved in a short period of time with no problem. I will definitely recommend their product
Top critical review
22 people found this helpful
Loved this so much but it has one massive flaw.
By Casey on Reviewed in the United States on August 14, 2023
Update: Changing my original glowing five star review to a one star review as this thing is now a useless brick after only nine months. Unfortunately, my original review may have led some of you to buy this. We now get constant warnings that the “dirty water cup” is full even though it isn’t. We’ve cleaned it thoroughly and put new filters in…the manufacturer clearly knows it’s an issue and their “tip” does nothing to correct the problem. Original Review: :Been using this for a couple months now and it works well but has one flaw that continues to drive me nuts. The "Water vacuum" mode (which is a large reason why I use this as my two large dogs make a mess of the floor around their water bowls) will only run for about 5 seconds before it automatically switches back to automatic mode (which puts more water on the floor.) Whoever thought that this should automatically switch back to auto mode made a poor decision. If that problem was fixed this thing would be great. Side note....be sure to empty the dirty water bucket after every use or the smell the next time you use it will knock you off your feet. Original review: We have the Airthereal AGH550 air purifier that we've had for a couple of years and it runs very well. We liked it so much that my mother purchased one for her house that she also loves. When I saw this product I got excited and since we received it last week it has not disappointed. This feels very well made and looks like a high-end, luxury floor cleaner. Works very well and cleans way better than the old manual floor cleaner we were using before. The water that comes out of the dirty bin is very gross and having it to clean up after our two large dogs will be a huge help. The suction function does a good job of cleaning up the wet spots around their bowls and any other spills. The battery life is so far very good. I can clean an entire level of our house (almost all hardwood floors) and still be at 80% battery remaining. The best part may be how quickly they dry. The floors are dry about 30 seconds after cleaning them! Only minor downside is the cleaning and drying cycles (which I love!) are kind of loud even if it's in our closed hallway closet but it's not enough for me to knock stars off. I would highly recommend this to anyone looking for a significantly better option than a mop!
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