Novilla Metal Queen Bed Frame

It was ordered through the "used, like new, in original packaging" service. It arrived with a hardware set which might have been for a smaller sized bed, because it was a sealed, pre-packaged set which had two less of the longer screws than was called for under the instructions, but all the other hardware pieces were the same number as the instructions. It did include a "spare parts" compartment with one of the screws that was required. I was able to put it together and only had one place where a screw was missing. I reached out to the email which was provided in the instruction booklet and within 24 hours I received a response. They sent out a full additional set of the pre-packaged hardware parts, so I was able to put the last screw in place. Great bedframe, very sturdy, and noiseless when getting on, off, or shifting weight - all as promised in the description.