Top positive review
1 people found this helpful
Great little CNC Machine
By Donna on Reviewed in the United States on February 19, 2025
Very satisfied with machine. Customer service is excellent. I had questions when I got machine. Customer service got back to be right away and resolved my issues. As a beginner I love this product. Easy assembly. Took a while to learn how to use my first cnc, but customer service was also very helpful with that too. I highly recommend this cnc machine.
Top critical review
6 people found this helpful
Don't do it; just don't
By Jason H. on Reviewed in the United States on September 8, 2024
First let me say that this product is VERY deceiving. I ordered this bundle of the 3018-PROVer v2 with the brushless motor. I watched several YouTube videos before I decided to buy. In those videos, they show it coming with a nice variety of bit. Well first let me say that the brushless motor shipped separate & from the opposite side of the USA. It was not a bundle or a kit at all. After arrival, I found that the directions do NOT match what I had purchased. The website & Amazon show different stuff other than what I received. In my opinion, they aren’t compatible. Next up is the fact they give you a bunch of soft wood bits. All are the same, so you’re forced to immediately buy more. Then once they arrive, you learn that they only gave you 1 of 15 collets! That’s more parts you have to buy. Throw on a spill board, dust shoe, and you’ve just about got $500 in a “beginner” machine… which for me doesn’t work or spin up. I never even got to try a test piece. This has left me with buyer’s remorse and I’m returning it all! All this waiting only to have disappointment after disappointment arrive to me. I can’t suggest this product or name brand to anyone! Sorry, but move on and don’t think twice! -- UPDATE: Support just emailed me and let me know that I would have to SOLDER points onto the board to make the brushless motor work! Who sells a kit that doesn't work and requires advanced modifications like that!? They do! Here you go, some soldering and modification required!
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