SwissGear Opulence Expandable 3Pc Set

I bought this set in July during prime days, but my first use was in November. Essentially, the large suitcase fell apart at the wheels. I contacted Swiss Gear for a warranty claim on December 2nd. Went through the process, submitted photos and waited…for weeks. Never heard back so I submitted another support request. Nothing back on that one either. Sent a 3rd request in early February, still nothing. Now it’s mid February and it’s been nearly 3 months since my original claim with zero communication. No matter what the warranty claims to be, you’ll be lucky to ever hear back from them. Don’t waste your money on any SwissGear products.