Top positive review
Good Fan and Customer Support
By Michael X Pachuca on Reviewed in the United States on March 20, 2025
Product works great, haven't tried the evaporated cooling just yet since it is still a little chilly in southern California. It has a strong airflow with 4 levels, remote is responsive where I am, and it is not very noisy. Customer service is also great, Carol helped me out once I entered a ticket for the set up and she was able to ship me the part that I was missing. It looked like I received a returned package when I ordered originally. I would recommend this company's product to other people
Top critical review
63 people found this helpful
Potentially dangerous
By Amazon Customer on Reviewed in the United States on June 17, 2024
The fan, despite its high cost, does cool effectively. However, several issues detract from its overall usability: *will mold if not cleaned at least weekly* *Health Hazard* 1. **Water Retention Problem**: The fan doesn't fully deplete the water tank, leaving water at the bottom that must be manually poured out. This stagnant water can lead to mold growth, which poses a health risk as it can spread through the fan and into the air. 2. **Refilling Issues**: The product is advertised as being easy to refill with a jug, but this is not advisable. Allowing water to sit at the bottom can cause it to become murky and yellow within days if not properly emptied and cleaned. 3. **Cleaning Challenges**: - **Tank Cleaning**: Cleaning the tank is cumbersome as it requires detaching the filter each time. The tank has too many curves and hard-to-clean spots, making thorough cleaning difficult. - **Cooling Pad**: The cooling pad is impossible to clean effectively. 4. **Odor Concerns**: There is a noticeable odor upon initial use and sometimes when refilling. In summary, while the fan cools well, its design flaws, cleaning difficulties, and potential health hazards significantly reduce its overall value and convenience.
Sort by:
Filter by:
Sorry, no reviews match your current selections.
Try clearing or changing some filters.Show all reviews
Show more reviews