PETLIBRO Upgraded RFID 3L Automatic Cat Feeder

I curse this company screaming daily... 🤬🤬🤬 DANGEROUS, BUGGY, DOOR CLOSING PROBLEMS!!! I bought 2 of these (and one non-specofic petlibro vacuum sealed feeder for my fat guy to get regular mini portions) and BOTH (all three, actually) are Nightmare of Hazardous, Buggy & MORE time consuming than hand feeding my 4 cats EACH feeding! First, and most dangerous is the ridiculous and thoughtless requirement to have an RFID tag, rather than reading the tags already embedded in almost every single cat. Because of this I had to put this dumb dangerous non-breakaway collar (it is supposed to be breakaway) on my cat, to then find my cat gagging and stuck with its mouth open it's and 's. Bottom teeth caught in the Petlibro collar that wasnt brwaking off. Thank F*** I was home when it happened or else who knows what would jave happened to my poor cat who now is missing a tooth because of this and had to fight an infection after i took my cat to the emergency room because she was having problems with her mouth and jaw and tongue and bleeding.... 🤬🤬🤬 If this wasn't bad enough, after switching the device to my other cat, and leaving my old microchip feeder for her, the device womt shut DAILY. The sliding door constantly stays open now because it cannot stay closed. This does NOT happen with the other, but that one has other constant issues like rotor stuck for no reason. Lastly, the company took so long to upgrade the firmware to allow feeders to close faster, my fat cat has already figured out that if he gets in there fast enough, then the feeder womt close all the way and he can get as mich as he wants. THIS is thr ONLY cat I buy all my feeders for becasue hees the one that i meed to limit, otherwise all would free feed. ALSO, guess what? Have a cat that will dig at a feeder? The doors on these come RIGHT out and off if thry catch their claw on the rubber hinged lid area. THEN FREEW FEEDING ALL DAY ON OTHER CATS FOOD UNTIL YOU COME HOME. NOT EVEN AN ERROR LOGGED!?!? NO WAY TO LOCK IN THE DOORS!? NONE of these RIDICULOUS frustrating, time consuming, dangeous and costly FAILURE POINTS NEVER OCCURED with the other branded microchip feeder (with no food hopper) ive used for years. The problem is it didn't do anything but open so it isnt useful for more than one days feeding before needing refilled. I bought two of these and another petlibro feeder to build a comprehensive feeding system to save me time and frustration, but all it has fone is cost me hundreds of dollars of waste, wasted money on food my cat still overeats, a hurt car with vet bill and a cat with a missing tooth, and minimally functioning and terribly designed and implemented hardware and software. As a Data Scientist and AI engineer, this comapny coupd have done things 100x better than the competition, filling a gap and even adding AI capabilities that are fairly cheap and effective, but they clearly dont know what they are doing, dont have cats that have a freding problem, and obviously dont losten to feedback as I was worried at purchasing time of all the errors and issues Ive read about. Do NOT BUY THIS unless you want a lot of pain, causing pain to your kitties, having a collar and giant tag around their neck that has been PROVEN to be dangerous, and a noghtmare of mechanical, technical, setup nightmares, bad UI, no AI, all features that are useful are behind a SUBSCRIPTION paywall (!?!?!) and all you will habe to show for it is pending more time and money on food, vey bills, and time fixing/figuring out the broken fevices and resetting, and THEN you can finally feed your cats every day. Wasnt this device supposed to fix ALL of that?!?!?!? Sadly im only describing the most annoying issues 8be had, not even the smallwr ones with programming, wifi connectivity, and more. I'd never spend MORE money on for tracking and stats ability that should be included FREE for the cost, and ill never buy a PetLibro device ever again after buying 3 and having problems with ALL of them unless they were able to fix all these probelems and get me 3 working devices that take LESS time than manually feeding, not MORE time and money!!!