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252
4.1 out of 5 stars

(NEW!) Eureka J20 Robot Vacuum and Mop

$719.99
$1,099.99 35% off Reference Price
Color: Jet Black
Condition: New
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Top positive review
12 people found this helpful
Vacuum mop robots continue to impress in recent years.
By Elizabeth N. on Reviewed in the United States on January 21, 2025
What an amazing time saver. The experience since the vacuum robots from 5 years ago is so much different today. I have 5 people in my household with 3 cats. There is a daily blast of crumbs, pet hair, loose long human hair that I constantly tackle every day. There isn't a way around it, I must vacuum and mop every day to keep my home decently clean. Finding time to do so is also hard. If I miss a single day of cleaning my home looks absolutely terrible. I've been through a few generations of vacuum robots that made automation impossible. From jamming, ineffective random bumping into objects, hair clogs on the under brush - these things made even using the vacuum robots a PIA. It's not perfect but I finally found one where I can just run it and trust it to clean my floors. This vacuum mop is amazing. It solves many of the problems that I had with previous generation vacuum/mops that always required some sort of manual intervention. - Obstacle avoidance. It is amazing at dodging and moving around objects. I set a minefield of objects and it navigated around them easily. This is on its lax detection mode as well, I can set it up for in a much more strict mode to avoid objects which I didn't even need to do. - Hair clogs. Skeptical at first but it also has a blade that cuts out the hair that tangles on its roller brush . I've been running it through many cycles and checked. Not one hair is tangled on it. I also checked the dust bag to make sure it was doing its job and its all in there. One of the biggest annoyances in previous generations was that you would have to manually open the roller and cut off all the tangled hair. This does it automatically for you. - Mopping - has been working well however I haven't had a big spill or mess so far. It has kept my floor clean with hair and bread crumbs. The mop arm extends out and cleans that extra space that it wouldn't have if it didnt. - Navigation - These new lidar equipped vacuums are amazing. They map and cover every inch of floor efficiently. The mopping after is also done in a parallel line that it knows where its mopped before. Previously my old iRobot would just randomly bump into walls and objects and just move back and fourth without direction and miss a ton of spots. - Camera/Patrol - I honestly only tried it for kicks and have not really used its patrol system much. I did snoop on my pets to test it out and it works well but maybe will only use it if I am on vacation away from home.
Top critical review
7 people found this helpful
WARRANTY IS NOT SUPPORTED & NO PARTS SALES
By Snowdogkh on Reviewed in the United States on April 19, 2025
DO NOT BUY THIS UNIT! I purchased this unit for our home. In a nutshell, we loved it until it broke. Lidar navigation went out 3 months in, so it is lost and will not operate at all. I read up after the fact and apparently this is common on these.... Purchased on sale, great price BUT when the unit fails and you reach out to Eureka (Found out now Chinese owned BTW) All you get is a refund. OK, thanks but that is not what I want. I want the IN WRITING warranty to "repair or replace" but after 26 emails back and forth, I FINALLY get a phone call and they just said that the warranty does not apply to this model and refund is the only option. (in other words, for them to get thru this garbage batch of units it's cheaper to have you toss it in a landfill and refund you) Kicker is, I purchased it on sale, so not only do they make you go buy another boat anchor (between my brother and I we have had 3 of these fail in less than 6 months) but they will not make you whole on the sale price you paid. PLUS, DURING OR AFTER WARRANTY THEY WILL NOT SELL INTERNAL PARTS. After we received refunds, we ripped the unit apart (not that hard) and tested them with the only working unit and the parts needed can NOT be purchased. So how does Eureka sell an item in the US without a warranty OR parts sales? This company need a class action lawsuit is what they need. DON'T SAY I DID NOT WARN YOU. This company has a long way to do with robot vacuums...this thing is NOT reliable. When it works it's GREAT. BUT... IT WILL NOT LAST. TRUST ME! We have 2 going into landfills, and the 3rd is stating to go. (Bad/broke internal mop head assy)

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