(NEW!) Eureka J20 Robot Vacuum and Mop

DO NOT BUY THIS UNIT! I purchased this unit for our home. In a nutshell, we loved it until it broke. Lidar navigation went out 3 months in, so it is lost and will not operate at all. I read up after the fact and apparently this is common on these.... Purchased on sale, great price BUT when the unit fails and you reach out to Eureka (Found out now Chinese owned BTW) All you get is a refund. OK, thanks but that is not what I want. I want the IN WRITING warranty to "repair or replace" but after 26 emails back and forth, I FINALLY get a phone call and they just said that the warranty does not apply to this model and refund is the only option. (in other words, for them to get thru this garbage batch of units it's cheaper to have you toss it in a landfill and refund you) Kicker is, I purchased it on sale, so not only do they make you go buy another boat anchor (between my brother and I we have had 3 of these fail in less than 6 months) but they will not make you whole on the sale price you paid. PLUS, DURING OR AFTER WARRANTY THEY WILL NOT SELL INTERNAL PARTS. After we received refunds, we ripped the unit apart (not that hard) and tested them with the only working unit and the parts needed can NOT be purchased. So how does Eureka sell an item in the US without a warranty OR parts sales? This company need a class action lawsuit is what they need. DON'T SAY I DID NOT WARN YOU. This company has a long way to do with robot vacuums...this thing is NOT reliable. When it works it's GREAT. BUT... IT WILL NOT LAST. TRUST ME! We have 2 going into landfills, and the 3rd is stating to go. (Bad/broke internal mop head assy)