(NEW!) iRobot Q052020 Roomba® Vac 2 w/AutoEmpty

I decided to replace my old Roomba as it was beginning to have some parts that pieces were breaking off. I was excited to get this one and ordered it on Prime Day in October at the sale price. It was one of several robot vacuums in my wish list since I had done lots of research and gone through lots of reviews. I had tried a combo vacuum/mop unit before and it was awful, but it was a different brand and did worse than this thing. Right out of the box it would not connect to Wi-Fi or Alexa. I had to perform a factory reset to get it to connect. You do that by holding down all three buttons on the top, simultaneously, for about 10 seconds until you hear a series of sounds. You are then required to let it charge for best results, so I let it charge almost 24 hours. The app never would show the “Product Health”, even after using the vacuum. I would only get the notice in the screenshot shown. I did use the app to start the first vacuuming. I felt I was off to a good start as the robot began vacuuming in the grid pattern as shown in the ad. Once that pattern led it into my living room, things changed dramatically, for the worse. It should be noted that I do not have a bunch of clutter. I lost my fur baby soulmate, but still have not removed his bed (seen in the movie). There is really not a lot of difficult navigation. I included the movie because it was at the start of the vacuuming, and I was pleased with the low noise level. It was less noisy than my old one at least. Once in the living room, it got stuck under the chair. I got it unstuck and restarted it. It was not 45 seconds later, and it got stuck in the exact same place. It actually had to force its way into the location that it kept getting stuck in. I got it free and completely moved it to a different area. It wasn’t long and it returned, but this time I moved it again before it got stuck. Then it would go into an area by my dog’s bed and would just stay in that area, going to and fro as if stuck in a large box. It would spin, it would go backwards, it would go forwards, and it would spin some more. I thought perhaps it was due to the small AC/Heat vent in the floor, so I covered that vent with the dog’s bed. But this was to no avail. It was bound and determined to stay in that 3x3 feet area. I moved it again. It stayed in the room that it started in (adjacent to my living room where it kept getting stuck) for a few minutes and then came back into the living room. This was an hour and 14 minutes, it did less than 400 square feet of vacuuming, and I used the app to send it home to its base. It picked up some dirt (shown). I liked the size of the dirt bin and the ease of emptying it. The noise level and the size of the dirt bin were the only things I liked about this Roomba. I realize that it is on the cheaper end of the scale for a Roomba, but I expected more! I returned this vacuum. I will wait until Prime Days for Christmas and order something different, and probably not a Roomba!