BELLA 9-Piece Fits-Anywhere Kitchenware

We were so excited to get a brand new set of pots and pans that were not only beautiful, but nonstick, as well. The first set, I received had multiple defects, including a loose handle. The second set, appeared to be in perfect condition, so we proceeded to use them. The honeymoon period lasted less than a month. Despite following ALL of the instructions provided with the pans, including heating at a low heat, hand washing, etc., food began to stick to the pans to the point that we could not get it off, not even with soaking. I reached out to the company for help, considering the pans didn’t even last a month, and I’m currently exchanging my two dozenth email with them. They continue to ask me the same questions over and over again, despite me providing video proof of the pans’ defectiveness. One of this morning’s emails asked me if I washed the pans between each use…you’ve got to be getting me. At this point I feel like I’m being punked. Needless to say, we had to get a brand new set of pots and pans, after already paying for the set and the window for return with Amazon has closed. Very disappointing. If the company decides to do the right thing and refund our brand new defective set, I’ll update this review.