Top positive review
Perfect
By Pam on Reviewed in the United States on May 31, 2025
amazing, still holds up a year later in the Florida weather. great bc we share a house so now our room can be the temperature we want both hot or cold
Top critical review
13 people found this helpful
I got this a week ago and it stopped working in a heat wave :(
By Amazon Customer on Reviewed in the United States on August 3, 2024
I tried to trouble shoot and nothing is helping to get this AC down below 80 degrees. It worked SO well the first few days I got it. It was such a relief. And then I dont know what happened. I also find the mode lights hard to read and though there is a remote control, it does not tell you what mode you switch it to from bed. The remote control does not matter to me as much as the AC not working. This is the first time I am ever writing a negative review on a product. Im doing this because I also contacted customer service directly through there company over 24 hours ago and I have heard nothing back from them. Im nervous because it did work so well the first few days, I already threw away the box. I dont know how I can return. Writing a public comment because I want SereneLife to respond to me. I want an AC that works ASAP! Ugh, I hate to write a negative review but heat waves and no functioning AC is not awesome :(
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