Top positive review
Plenty of power and long lasting battery.
By Alfonso U. on Reviewed in the United States on June 25, 2025
Lots of power, light and easy to use. Easy to clean. The charge lasts long enough to clean several rooms.
Top critical review
3 people found this helpful
No customer service
By Lady in red on Reviewed in the United States on December 11, 2024
Well, the manual that comes with the stick, Beck gives an email address and telephone number for customer support, I’ve been unsuccessful over a week of multiple times of calling. The telephone number does not ring on the other end and just goes into dead space and two emails have not been answered. I have a hero.8 stick vac but I’ve been happy with. It is just two years old and the battery has died. I can find no way of finding a replacement battery and without direction from customer support. I have no alternative but to purchase another vacuum.
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