Fsitego Self-Cleaning Cat Litter Box

This little box has been nothing but frustrating from the start. The manual is the saddest excuse for a product manual I've seen. It is easy enough to put together, but there is no directions for use. Instead, it comes with a QR code to download an app and walks you through how to connect the little box to that. I specifically asked if WiFi or an app on a smart device was required, and was told no, there is a manual mode. Setting up and reading online (because the manual is useless) it says the manual mode is to control the little box with the app... I do not want a little box that is solely dependent on WiFi and an app. That is insanity, and precisely why I asked before buying it. The automatic mode is supposed to just run when it senses a cat. Sounds great, no WiFi required for that. However, the little box never does just one cleaning cycle. Instead it goes into a continuous spinning of the drum until it errors out and is stuck upside down. I have come to check on the box several times now to find it stuck upside down, exposing the tray with the waste and useless for our cat as a little box. I expected better, much better, for the price of this litter box. The automatic mode has not worked a single time. The advertising and questions answer were misleading on what the manual mode is. It says you can control it with the control panel, however, if I hit the clean button it goes into a continues cleaning mode that just spins the drum until it errors out and gets stuck, or I literally unplug it. Perhaps this is just a faulty unit, but there is no sign of damage to the product or the box it was shipped in. If this thing actually worked, it would be awesome, but I have tried every combination of buttons, long holds on buttons, etc and always end up with the same result. I have to unplug it to get it to stop spinning or it gets stuck upside down, and again, I have to unplug it.