Opal 2.0 Ice Maker with XL Side Tank

PIECE OF and they know it. Unbelievable that in 2025 a company the size of GE is putting out a product with such continued problems. Do not go into cleaning mode unless you’re ready to spend hours troubleshooting it yourself. It makes great ice until it glitches. Yes, I tried the 15+ suggestions on YouTube and FB and AI. There is NO reset (I tried what was recommended). It will make ice WITH the cleaning indicator flashing (make it make sense). No, the app isn’t any help - tried that as well. We sent back the previous version of this ice maker the day before the warranty was up (364 days). The second unit lasted 1-2 years, and then we had to throw it away because of the myriad of problems. We bought the 2.0 during Prime Days. So sad. Yes, we had to learn all of the tricks the first time around. Obviously, some people are able to make it work, which is great for them. It produces great ice WHEN IT WORKS. No, it’s not OE (operator error). I wish!! I’ve got two engineering degrees and have fixed dozens of devices and appliances for decades. It literally seems to be too “sensitive.” We got a Frigidaire unit and it is FLAWLESS. Gave it to our daughter and now we’re about to purchase one ourselves. Unless you’re a mechanical engineer and have serviced ice makers for a living, I highly recommend you pass on this.